Help & Support

We're here to help

Have a question or need assistance? Reach out to our team and we'll get back to you as soon as possible.

Get in Touch

Email Support

Send us an email and we'll respond as soon as possible

We typically respond within 24-48 hours during business days.

Documentation

Browse our documentation for guides and tutorials

User guides, tutorials, and resources to help you get the most out of QEEK.

Blog & Guides

Learn from our blog posts and case studies

Tips, tutorials, and insights about using QEEK effectively.

Email Us Directly

For support, questions, or feedback, send us an email at:

admin@qeek.ai

We typically respond within 24-48 hours

Frequently Asked Questions

What is QEEK?

QEEK is an AI-powered codebase understanding platform that helps teams generate implementation-ready tickets and documentation by analyzing your codebase at the AST level.

How do I get started?

Sign up for a free account, connect your GitHub repository, and start generating AI Tickets or Code Wiki documentation. The service will analyze your codebase and provide intelligent insights.

Is my code secure?

Yes. We do not store your actual source code files. We only process code to create embeddings and analysis, accessing code directly from GitHub when needed. Your code never leaves your browser during analysis.

What if I have a feature request?

We'd love to hear your ideas! Send us an email at admin@qeek.ai with your feature request. We're actively building and prioritize feedback from our users.

What's the response time for support?

During our Alpha/Beta phase, we aim to respond to support requests within 24-48 hours on business days. We're a small team but committed to helping you succeed.

Alpha/Beta Phase Notice

QEEK is currently in Alpha development with limited Beta testing. During this phase, response times may vary, and some features may be incomplete. We appreciate your patience and feedback as we build and improve the platform.